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Patrick Duffy

Global CXO (Sportsbook & iGaming) at bet365
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Verticals:
Betting
iGaming

Last update: 2026-04-09

Patrick Duffy Affiliate Expert

Patrick Duffy is the CXO at bet365.


He oversees CRM strategy, offers, promotions, communications, and customer lifecycle management for Sportsbook and Gaming across multiple regions. His entire career has been with bet365, where he rose from a betting operator to senior leadership roles. In 2024, he was named among the winners of the Global CX 100 Award.

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Patrick Duffy Profile

Real name
Patrick Duffy
Location
Gibraltar
Workplace
bet365
Job title
Global Chief Customer Experience Officer (CXO) (Sportsbook & iGaming)

Patrick Duffy Experience

bet365

08.2022 - present • Global CXO (Sportsbook & iGaming)

bet365

01.2021 - 08.2022 • Global CXO (iGaming)

bet365

01.2018 - 01.2021 • Head of CRM

bet365

08.2016 - 01.2018 • CRM Manager, CX Strategy Commercial & Operations

bet365

08.2014 - 08.2016 • CRM Manager, Creative Design Delivery & Publishing

bet365

05.2006 - 08.2014 • International Content Manager, Translation & Localisation

bet365

07.2004 - 05.2006 • International Project Lead, Digital Launch & Expansion

bet365

08.2003 - 07.2004 • Senior Telebet Operator, Customer Services

Patrick Duffy Traffic types

Last update: 2026-04-09

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